Privacy & Cookie Policy
Updated: March 24, 2018
1. What information do we collect about you?
We collect information about you when you fill in forms on our website or contact us by phone, email or otherwise. We also collect information when you complete our online branding and website questionnaires, participate in discussion boards on social media or other media platforms associated with our site.
The information we collect may include:
- your name, address, email address, phone number, personal description;
- information relating to your proposed project you might wish us to quote or advise on (in particular information you give when filling out forms on our website.
- should you work with us we might also ask for information about your website, such as: access to domains, hosting, marketing platforms and social media accounts.
Website usage information is collected using cookies. (See section 7 Cookies.)
With regard to each of your visits to our site we may automatically collect the following information using Google Analytics, if you consent to this using the cookie message that appears on every page.
- Technical information, including the browser type and version, time zone setting, browser plug-in types and versions, operating system and platform;
- Information about your visit, including the full Uniform Resource Locators (URL), clickstream to, through and from our site (including date and time), services you viewed or searched for, page response times, download errors, length of visit to certain pages, page interaction information (such as scrolling, clicks, and mouse-overs), methods used to browse away from the page.
2. How will we use the information about you?
We collect information about you to:
- complete any projects you commission;
- provide you with any information, services or advice that you request from us;
- notify you of any changes to our services;
- manage your account, process invoices and payments;
- and, if you agree, to email you about other recommendations and services we think may be of interest to you.
- to administer your website, including troubleshooting, data analysis, updates, content editing and testing;
- as part of our efforts to keep your site safe and secure — e.g. WordPress updates and plug-ins.
The collection and use of personal information will always relate to a legitimate business requirement. A legitimate business requirement being an activity ‘which can reasonably be considered as fundamental to the efficient delivery of a service for which The Greek Farmer is responsible’ or ‘an activity which The Greek Farmer is legally obliged to undertake’.
3. Where do we store your information?
The information we collect from you is stored on our server, which is password protected.
If we have given you a password which enables you to access certain parts of our website, you are responsible for keeping this password confidential and we ask you not to share any passwords with anyone.
Please note, data transmitted via the internet (e.g. emails and online forms) may not be completely secure. We therefore cannot guarantee the security of information transmitted to our site and any transmission is at your own risk. We will endeavor to ensure strict procedures and security features will prevent any unauthorised access to information received by us.
We do not share your personal information with any third parties for marketing purposes.
If you commission a project the following information will be stored on our project management software, Harvest, and shared with our accountant:
- The Greek Farmer
- Langley Hill Farm, Langley Lane, SG4 7PS
- [email protected]
4. How long do we retain your information?
Information collected via this website
We ensure personal information collected via our website is kept for no longer than is necessary. To find out more about Cookie retention, see section 7 Cookies.
If you have any queries or would like to have your information removed, please: Contact us
5. Will we use your information for marketing?
We do not share any of your information with any third parties for marketing purposes.
On occasion, we would like to contact you about other recommendations and services we think may be of interest or value to you. If you have consented to receive marketing form us, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing.
If you no longer wish to be contacted for marketing purposes, please contact us.
6. Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us.
or write to us at the following address.
Langley Hill Farm, Langley Lane, SG4 7PS
We may make a small charge for this service.
We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
7. Other websites
Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.
8. Children and privacy
Our website does not target, and is not intended to attract, children 15 years of age or under. The Greek Farmer does not knowingly solicit personal information from children 15 years of age or under or send them requests for personal information.
10. Mobile Terms of Service
The The Greek Farmer mobile message service (the “Service”) is operated by The Greek Farmer (“The Greek Farmer”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to The Greek Farmer’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of The Greek Farmer through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with The Greek Farmer. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to TheGreek or click the unsubscribe link (where available) in any text message to cancel. You’ll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other The Greek Farmer mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to TheGreek or email [email protected].
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy.
11. Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page.
12. How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you.
or write to us at the following address.
Langley Hill Farm, Langley Lane, SG4 7PS