Delivery Information

Is there a delivery charge?

Delivery is FREE for orders of £20.00 or more and £3.50 for orders below this.

How long does an order take to arrive?

We aim to despatch all orders within 1-2 days after they are placed on a 24hr delivery service. Typically you will receive your order within 2-3 working days after placing it.

If your order is URGENT then please contact us in advance.

Which courier do you use?

Royal Mail for our individual packs or letterbox collections.

Parcelforce for our gift boxes and sets.

How is the food packaged for delivery?

All products are vacuum packed and placed in a secure outer carton.

All our products are shelf stable, meaning they do not require refrigeration & can be stored at ambient room temperature. Therefore we do not need to ship our products in chilled packaging.

We recommend refrigerating any cheese in your gift set asap to maintain it at its best quality.

Do i need to be home to receive my order?

Royal Mail delivery is usually via your letterbox but dependent on order value it may require a signature.

Parcelforce deliveries do require a signature unless you ask us to leave the parcel in a safe place.

Can i collect my order?

Yes, just select ‘collection’ at checkout. Once ready to collect we will inform you by phone or email. Collection is from: Langley Hill Farm, Langley Lane, SG4 7PS | Monday to Saturday 9 – 5pm but please call before departing on 01438 532732.